Job ID: 25836541
Application Type: Seeking Full-time (post graduate opportunities)
Job Title: Clinical Client Support Specialist
Description: Provide support for our Electronic Health Record System work closely with customers including physicians, nurses, pharmacists, technologists, office and hospital information system staff. The largest focus for healthcare professionals is patient care. In this role, you will have the opportunity to assist these individuals with issues relating to the electronic health record - so they can be there for those who need them most. As a member of our Client Services & Implementation team, your job would involve: Responsibilities: Troubleshooting, researching, and solving customer software and system problems Acting as the primary contact for clients Answering customer questions Processing requests for software enhancements and system modifications Corresponding with customers over the phone and through letters, fax and email Providing customer education, both internally at MEDITECH and at customer sites Working on a variety of group projects, communicating with development staff Mentoring co-workers Traveling 10-15% of the time Some of the Unique Opportunities You'll Receive: Extensive Benefits package including a remarkable 90% company-paid health and dental insurance Long term stability and growth with no layoffs In-house training and education sessions, including technical, management, and soft skill development Advancement potential, as we only promote from within A beautiful and open office environment, featuring local art Opportunities to learn and work with cutting-edge technologies Qualifications: Experience in Nursing, Pharmacy, Radiology, Physician Office, Emergency Department, Operating Room, Laboratory, Ambulatory or Behavioral Health is a plus, but not a requirement Bachelor's or Associate's degree preferred and/or applicable training, education, or customer service experience, and/or related military experience Exceptional written and verbal communication skills Exceptional project management and organizational skills Ability to work well independently and as part of a team Ability to multi-task in a fast-paced environment Strong interpersonal and presentation skills Salaried position with excellent benefits. EOE. No sponsorship is available for this position.
Please visit our website at careers.meditech.com to learn more and to apply online. MEDITECH 5130 County Road 101 Minnetonka, MN 55345 http://www.meditech.com