Job ID:  25992839

Company:  St. Luke's Medical Center

Application Type:  Seeking Full-time (post graduate opportunities)

Job Title:  Information Technology Technician

Description:  PURPOSE OF POSITION Monitor and maintain the computer systems and networks of St. Luke s Medical Center and Care Center. Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Serve as the facility point of contact working directly with NorthStar Technologies to provide services. ESSENTIAL DUTIES AND RESPONSIBILITIES IT technicians are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary, but may include: 1. Installing and configuring computer hardware operating systems and applications. 2. Monitoring and maintaining computer systems and networks 3. Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. 4. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. 5. Replacing parts as required. 6. Following diagrams and written instructions to repair a fault or set up a system. 7. Supporting the roll-out of new applications. 8. Setting up new users' accounts and profiles and resolving security and password issues. 9. Responding within agreed time limits on existing problems. 10. Conducting electrical safety checks on computer equipment. 11. Other tasks as assigned. QUALIFICATIONS AND EDUCATION 1. Associate Degree in Computer Science, Information Systems, or a similar field is preferred. 2. Will consider High School diploma and on-the job training and/or certification. 3. Exceptional communication, problem-solving, and analytical skills. 4. Ability to professionally handle all human interactions. 5. Must communicate positively and effectively with all staff and support the goals, objectives, and strategic plans, as defined by Administration. 6. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 7. Ability to write reports, business correspondence, and procedure/ policy manuals. 8. Ability to effectively present information and respond to questions from department heads, patients, and the general public. Excellent benefits, 100% paid medical/dental plan for employee, rewarding work environment!

Application Instructions:
Apply on line at www.dcstlukes.org or Contact for More Info: Marianne Wamhoff, HR Director 701-965-6384 ext 409